opencloud - CRM Consulting

We are unique CRM Consulting

service firm

CRM Specialist on Sales, Marketing and

Customer service

We are a team of versatile and highly dedicated Commercial
Excellence Advisors with a single mission:
to improve your great company

Grow your business & customer experience

Find new customer faster

Data insight, Industry best practice consultancy, and latest cloud technology

Retain your existing customer

Delight customer via digital media, loyalty program, and customer behavior management (RFM)

Services & Capability

01Business Strategy Advisory

Close Loop Marketing Automation
Sales force Automation
Support Automation & Customer Service
Customer Membership and Loyalty Management
CRM process reengineering
Social/Search/Web

02Solution Implementation

Requirement Analysis
System Design Footprint
Implementation and Coding
Application Integration
Data Migration
Training
Change Management
Support/Outsourcing

03IT and Digital Tools

App : Apple IOS and Google Android, Salesforce.com CRM, Google Apps, HTML5 Web
Platform : Google Apps Engine, Force.com, Microsoft .Net
Infra : Amazon AWS, True IDC

Recognized Quality = Cost Competitive = Global team Resources

About us

Opencloud is a friendly local CRM and Consultancy company

We are specialised in helping global companies improve sales and marketing results and customer interactions throughout any level of any organisation, anywhere in the world. Our mission is to help our customers create the path to commercial excellence and improve their profitability, efficiency and customer satisfaction

Our End to End Cloud Solution

CRM Solution

Customer Profile Cloud
Marketing Cloud
Sales Cloud
Service Cloud
Partner Web Portal Cloud
Customer Web Portal Cloud
Web Portal Cloud
SMS Cloud
Callcenter2Cloud
Membership Cloud
Survey and Customer Sat

Mobile & Web Apps

IOS, Android Enterprise Application
Mobile Sales Automation
Mobile E-Catalog/ Detailer
Mobile Consumer application

Intelligence Office

Management Insight

Executive Dashboard KPI
Project management
Procurement, Sales Order, HR
Expense Claim

Map/Location

Geographic Information System
Location-Base Service
Direction & Routing System
3D View